Navigating difficult conversations

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Synopsis of the book:

About the book - http://www.difficultconversations.com/

Tips and approaches - http://www.hodu.com/checklist.shtml

How do I begin?: Opening the difficult conversation

A common question is How do I begin the conversation? Here are a few conversation openers:
  • "I have something I’d like to discuss with you that I think will help us work together more effectively.
  • "I’d like to talk about with you, but first I’d like to get your point of view."
  • "I need your help with what just happened. Do you have a few minutes to talk?"
  • "I need your help with something. Can we talk about it (soon)?" If they say, "Sure, let me get back to you," follow up with them.
  • "I think we have different perceptions about _. I’d like to hear your thinking on this."
  • "I’d like to talk about _. I think we may have different ideas on how to _."
  • "I’d like to see if we might reach a better understanding about _. I really want to hear your feelings about this and share my perspective as well."
Write a possible opening for your conversation here:


Source: http://www.hodu.com/checklist.shtml